Inspired Lighting. Your Lighting.

Return Policy

Pace Lighting Return Policy & Terms of Sale

Items Eligible for Return/Exchange Include:

  • Items in original, new, uninstalled condition with all original parts and packaging.
  • Return shipping fee of 25% applies for all special ordered items. Items originally sold from Pace Lighting stock do not incur a return shipping fee.
  • All returns must occur within 30 days of receipt of product. After 30 days, store credit/exchange only is available.
  • All fixtures have a one-year manufacturer’s warranty against defects.  Some fixtures & LED lamps have extended warranties.  See store for details.
  • Any orders cancelled prior to product shipment from the manufacturer incur no penalty fees.
  • Returns for all installed or altered items will incur a 50% restocking fee without exception.

Items Not Eligible for Return/Exchange Include:

  • Custom/special orders
  • Floor models/displays
  • Large orders (single fixtures over $5,000, or orders totaling over $5,000 on multiple quantities of the same fixture)
  • Overstock items
  • Open box items
  • Closeout items

Thank you for your business!